Who is Sendrecurring for?

Everyone! If you have recurring newsletters, reminder emails, task or event sharing, or other email needs, Sendrecurring is the perfect tool! It’s awesome for use in the workplace, between friends and family, and even for sending yourself emails!

How do I set up a recurring email?

Create or login to your account, then go to email setup. Enter your contacts, type your email, schedule when and how often you’d like your email to send, then send! For a detailed description of features, click here.

Do I have to create an account in order to send emails?

Yes. It is free to create an account, and it will automatically allow you to use the free version of the service which includes a limited number of emails and polls that can be sent per month. If you want to send more than the allowed amount for the free package, you’ll need to upgrade your account.

How does Sendrecurring work?

Once your email is all typed up and ready to go, our server stores it and sends it out according to your scheduling directions. The emails used to go out on the hour, but we’ve fixed that and now your email goes out exactly when you want it to. You can even schedule your emails in advance with an optional start-date. Get started with our intuitive, user-friendly interface!

How does Sendrecurring pay for itself?

We’ve implemented paid packages that cover the costs of the service. They contain bonus features such as high email quotas and text reminders. You can read about them here.

Does Sendrecurring send me a confirmation email before the email is sent?

If you don’t have an account, you will receive a confirmation email. You won’t receive a confirmation email if you have created an account. By creating an account, you’ve proven that you’re not a bot and aren’t using our service to spam people (we all know how much spam sucks). When you create your account, you’ll receive a confirmation email just to confirm your account, but are then free to create emails as you please.

What if I want to send an email to more than 100 contacts?

If you either don’t have an account, or have an account and are currently using the free demo option, your emails are limited to 100 per month. If you send one email to 100 different contacts, that counts as 100 emails. The Basic package allows up to 500 emails, and the Pro package allows up to 5000 emails and recipients. In order to send more emails, you’ll need to upgrade your account to one of our affordable paid-packages by logging into your existing account (create one here), then viewing the Pricing page. If you are a Pro package account holder and you need to send more than 5000 emails per month (go, you!), contact us directly (conrad@sendrecurring.com) and we’ll work with you to create a custom package that suits your needs.

Is there a limit to the amount of recipients that can be added to an email?

Yes. Each package has different limits for how many recipients can be added to an email. The free demo option allows up to 100 emails to be sent per month, meaning if you send one single email, you are limited to 100 contacts before all your emails are used for the month. And remember to format your emails correctly (example@email.com) and separate them with commas or the service will barf on you!

Can I send a message to myself?

Of course! This is the main way I use Sendrecurring! Just add your own email address into the “To” field as well as the “From” field.

I want to send a daily email. How do I do this?

The daily email feature is only available if you have an account. Create one for free here!

Can I send a one-time message?

Yes. Once you’ve sent your one-time message, you must log in to your account and click the “turn off” button next to your selected email. It will not send it again if the toggle is in the “off” position. This is, after all, a recurring email service, you goob.

Can I send attachments with my emails?

At this time, no.

How do I cancel a recurring email?

You can either turn it off off with the “turn off” button next to the email in your account, or delete it. We recommend turning it off, so if you ever need to refer back to it or restore it, you are able to.

How do I restore a turned off email?

Turn it back on with the “turn on” button next to the email in your account.

How do I restore an email I deleted?

In some cases, we are able to help you restore a deleted email, but usually once you delete an email, it’s gone. Contact us if you’re desperate and we’ll see if we can help, otherwise, you’ll have to make a new one.

I’ve been accused of spamming. What should I do?

If you know who has accused you of spamming, you may need to remove them from your email list. If it is a contact who has consented to receiving emails from you, make sure they know who the emails are coming from. If it is an unknown site or person accusing you, you may want to review your recurring email’s content for keywords that may be confused as “spammy,” and make sure you’re only sending recurring emails to consenting contacts.

How do I adjust the time zone that my emails are sending from?

You can view a tutorial on how to do this here.

Have a question that wasn’t answered above? Send an email to conrad@sendrecurring.com.

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